SMS Terms & Conditions

Effective Date: June 11, 2026

BVB Express LLC (doing business as "BVB Freight", "we," "our," or "us") operates BVB Connect, a freight logistics management platform connecting motor carriers, freight brokers, and commercial truck drivers. This page describes our mobile text messaging program, consent mechanisms, and terms.

1. Program Description & Use Cases

BVB Connect sends operational and transactional SMS text messages strictly to authorized commercial truck drivers and motor carriers who have registered an account or accepted a freight load assignment with BVB Freight. Messages are not sent to the general public, nor used for marketing or promotional spam.

Types of messages sent include:

One-Time Passcodes (OTP): Phone number verification and authentication codes during driver sign-up and login.
Load Assignment & Tracking Links: Dispatch notifications containing route details and links to enable GPS shipment tracking for assigned loads.
Driver Identity Verification (KYC): Secure identity verification links required prior to dispatch under safety regulations.
Pickup & Delivery Reminders: Schedule alerts and reminders to upload Bills of Lading (BOL) or Proof of Delivery (POD).

2. End-User Opt-In Flow & Proof of Consent

Drivers opt in directly during account registration and phone verification in the BVB Connect mobile application. In full compliance with CTIA and carrier standards, consent is affirmative, voluntary, and obtained via an explicit checkbox that is UNCHECKED by default. Drivers must actively check this box before requesting a verification passcode.

Mobile App Registration & Opt-In Preview

Create your BVB Connect Account

Mobile Phone Number

+1 (555) 019-2834

Full Name

John Doe

MC Number

1164350

[Unchecked by default] I agree to receive operational SMS text messages (including one-time passcodes, load tracking links, and dispatch updates) from BVB Freight. Message frequency varies based on active loads. Message and data rates may apply. Reply STOP to opt out, HELP for help. View our Terms of Service and Privacy Policy.

Send Code

* Button is disabled until the driver actively checks the opt-in consent box above.

3. Opt-Out & Support Instructions

To Opt Out: Reply STOP, CANCEL, QUIT, or UNSUBSCRIBE to any message at any time. You will receive an immediate confirmation that you have been unsubscribed and no further text messages will be sent.
For Help: Reply HELP or INFO to any message, or contact our support team at [email protected] or by phone at +1 (425) 459-1969.

4. Message Frequency & Rates

Message frequency varies depending on your active freight load assignments and dispatch activity (typically 2 to 4 messages per active shipment). Standard message and data rates may apply depending on your mobile carrier plan.

5. Carrier Liability Disclaimer

Wireless carriers (including but not limited to T-Mobile, AT&T, and Verizon) are not liable for delayed or undelivered messages.

6. Privacy & Data Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. For full details, please review our Privacy Policy.